Plumbing & heating questions, answered

Absolutely. Call (718) 456-0800 and dial 17 after the message. Our emergency crews are available 24 hours a day, 7 days a week, 365 days a year.

Check for loose tile or missing grout first; water can seep through unexpected places. Before any major tile repair, a series of tests should be done in a specific order to find a plumbing problem or rule plumbing out. We know those tests and how to run them efficiently. Don't live with a drip.

Yes. Your boiler's safety controls should be checked at the start of every heating season. A little preventive maintenance goes a long way, and our step-by-step diagnostic checkup is important to the life and safety of your system.

Usually a steam line is holding water, and the clash between hot steam and cool water makes a loud, violent bang. Piping near the boiler that was installed wrong can also cause banging elsewhere in the house. We check the whole system to find the root cause without costing you more than needed.

You're losing water, either from air valves passing steam or a leaking condensate return line. It's a serious concern: every refill adds oxygen, which deteriorates the system. It's often a quick repair, and if not, we'll give you options and cost proposals to choose from.

A radiator can't heat if the air inside can't get out. With a steam system you may need a new air valve; with a hot water system, air may need to be purged from the bleed valve.

Discolored hot water can mean your water heater is on its way out: the glass lining has worn away and the steel tank is rusting, so it's time to replace it. A nearby street repair can also make it look like an in-house problem. We'll help you find out where it's really coming from.

Some people leave them bare for a little extra basement heat, but that can hurt heating in the rest of the house. Uncovered steam lines lose heat and the steam condenses faster. An insulated system is more efficient.

The washer in your faucet is loose and needs replacing. Our service trucks carry thousands of specialty parts, so we can usually fix it on the spot.

Everything from a faucet, toilet or heating repair to full-house radiant heating and complex renovations at home, and infrastructure-grade systems, building maintenance and city agency work on the commercial side, including heating systems for the FDNY.